frequently asked questions

Q: How long does delivery take?
A: Orders are processed within 1–3 business days. Delivery typically takes 5–10 working days depending on your location. Tracking details are provided once your order ships.

Q: Are your wigs made from real human hair?
A: Yes, our wigs are made from high-quality human hair, designed to look natural, soft, and long-lasting. They can be styled, curled, or straightened just like your own hair.

Q: Are the wigs beginner-friendly and easy to install?
A: Absolutely. Many of our wigs are glueless and pre-plucked, making them easy to wear without professional help. You can install them in minutes with little to no experience.

Q: Can I style or dye the wig?
A: Yes, since the wigs are made from human hair, they can be styled with heat tools and dyed. However, we recommend professional styling for best results and to maintain quality.

Q: What if I don’t like the product after receiving it?
A: We accept returns within a specified period as long as the item is unused and in its original condition. Our support team is always available to help resolve any concerns.

Q: Will the wig look natural and fit comfortably?
A: Yes, our wigs are designed with breathable caps and adjustable straps to ensure a secure and comfortable fit. The lace front creates a natural hairline for a realistic look.